Secure Escrow & Transaction Handling
The riskiest moment in any diamond deal is the exact instant payment and parcel change hands. Handle that moment badly, and one side is exposed with nothing to fall back on if the other doesn't deliver.
Neither side moves first
A common failure point in diamond deals isn't the negotiation, it's the handover. One party is asked to pay first and trust the stones will arrive, or hand over stones first and trust payment will follow. Either way, someone is exposed.
We verify the parcel and the payment together, inside our secured Sandton offices, before either side is released. Neither party has to take that risk alone.
Who this fits
First-time counterparties
Trading with someone they haven't dealt with before and want a neutral, verified handover.
High-value parcel sellers
Diamond sellers who don't want to hand over stones on trust alone.
Buyers paying upfront
Wanting confirmation the parcel matches the agreement before releasing full payment.
What you get
Neither side releases their part of the deal first
Parcel and payment verified together before handover
A documented record of exactly what was exchanged
A neutral, secured setting for both parties
How settlement is handled
Terms are confirmed in advance
Price, grading and condition agreed and documented before the meeting.
Both parties arrive at our offices
Parcel and payment brought to a neutral, secured setting.
We verify both sides
Parcel condition and payment confirmed before either is released.
The exchange is completed
Documented, so both parties leave with a clear record.
Common questions
What happens if the parcel doesn't match the agreement?
Verification happens before release, so a mismatch is caught before the exchange, not after.
Do I need to bring cash to the handover?
We can advise on secure payment options so you're not required to carry cash.
Is this service only for large transactions?
No. It's available for transactions of any size where either party wants a verified handover.
Also worth a look
Settle your next transaction without taking on the risk alone
Parcel and payment verified together, before either side is released.
Ask About Secure Settlement